Support Staff2 Posted by Jane Jacobs on 08 Sep, 2010 02:48 AM
Thank you for the bug report. We're currently working to update the app for newer android phones. In the mean time, you can still report issues without taking a picture - although it isn't as much fun.
Please check back with us in a few weeks. Sorry for the delay.
for those who have problems with their camera app after the froyo update - here is a fix that may work for you- open up "gallery" and see if there is any "blank" image, it will be just a gray icon with no image content, usually it's the last one in the camera folder, if you see any of such blank files, delete them, and then try the camera again.
if the above step doesn't solve your problem, download an app called "andExplorer", go to sdcard, then rename the folder "dcim" to something else, like "dcim2", then, create a new "dcim" folder, within the folder, you need to create another three sub folders - namely, Camera, ".thumbnails", ".spmo", then, open up your gallery again, and let the phone reindex all the photos before you try your camera again.
the camera issue seems to be caused by "blank" images (files of 0 KB).
13 Posted by Jeff Brenner on 27 Nov, 2010 06:18 PM
One additional aspect of the problem: I had no "blank" frames,
but one image was partially blank (the top 20% was normal, the rest
blank). Camera would not work until I deleted that image - then all
was OK. The only remaining question is why the camera malfunctioned
in such a way as to produce the partially blank image? In any case,
the comments in this discussion pointed mein the right direction.
Thanks to all.
Don't have any blank or grey images... but all I'm getting when
I try to use the camera is a black screen and shutter button. When
pressing the shutter button, the entire screen is just black, and
Thanks so much for letting us know about the problems you've
encountered with our mobile app. Would you be able to let us know
what version of our app you're running, as well as confirm you're
encountering this problem on a Droid X? Please don't hesitate to
let us know if you have any other questions or concerns, or if
there is anything at all we can help with. You can definitely post
your reply here, or email us directly at contact (at) seeclickfix
I have the Droid 2 Global, not sure of an "app" that you're
referring to (please excuse my obvious ignorance, I'm trying to
learn ASAP!) But when trying to use ANY app that uses the camera, I
get a black screen. (regular camera, video, Facebook photo,
myfitnesspal bar code scanner, etc).
Im having problems with my S2..
I CANT SEEM TO view frm my camera..
After i open the camera..its black screen n error warning! camera
i also tried to open the apps on camera360 n its also the same
Thanks for your message. I'm happy to help you with this.
Would you be able to let us know what version of our app you're
running? Please don't hesitate to let us know if you have any other
questions or concerns, or if there is anything at all we can help
with. You can definitely post your reply here, or email us directly
at contact (at) seeclickfix (dot) com.
Thanks again for your message, and I'm sorry to hear you're
still having trouble with your phone. With that said, I'm still not
sure how SeeClickFix's app relates to this. I'd like to try to help
you, but I need more information about how you used the app if you
think it caused this problem.
To be honest, this seems like a problem that goes beyond the
scope of our app. With that said, we want to assist you to be sure
of that. We just need your assistance in providing more details
about what happened to do this.