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unfollowing issues

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sbpeugh

16 Aug, 2011 01:14 AM

Howdy -

I have been exploring seeclickfix for the past few weeks. Started with the mobile app and entered several issues. I have been closing them slowly but surely. When I logged into the website from a computer to tidy up my events, I explored the feature of following an issue. I now want to unfollow this dead issue.

How can I remove issues from my 'follow' list?

1. Support Staff 2 Posted by Community Managers on 16 Aug, 2011 01:38 PM

   

   Hello!

   I would be more than happy to remove this issue from your follow list. If you want to email us a link to the issue you're no longer interested in following, I can take care of that ASAP. As always, if there are any other questions or concerns we can help with, please let us know!

   Keep SeeClickFixin'!
   Emma

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2. 3 Posted by sbpeugh on 16 Aug, 2011 01:58 PM

   

   Howdy Emma -

   I am undesirably following this issue http://www.seeclickfix.com/issues/116775

   Is there any ability for users to control which issues to unfollow?

   Cheers,

   Steve

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3. Support Staff 4 Posted by Community Managers on 16 Aug, 2011 02:31 PM

   

   Hi Steve,

   Thanks so much, I went ahead and unfollowed this issue for you. At the moment our users can customize their email notification settings but not follow & unfollow issues. However, I believe this would be a really useful feature and will be suggesting it to our team as something to add in the future.

   I'm going to go ahead and close this ticket out since you're now no longer following Issue #116775, however, if there is ever anything we can help you out with please do not hesitate to let us know! You can post here or email us directly at contact (at) seeclickfix (dot) com.

   Keep up the great work!
   Emma

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4. Community Managers closed this discussion on 16 Aug, 2011 02:31 PM.

5. Community Managers re-opened this discussion on 16 Aug, 2011 02:48 PM

6. Support Staff 5 Posted by Community Managers on 16 Aug, 2011 02:48 PM

   

   Hi Steve,

   I misspoke, I apologize! You can actually manage the issues you are following by clicking the links in the automated email you receive from SeeClickFix when you start watching a specific issue. I've attached a screen shot for your reference. So as long as you keep these emails, you can unfollow issues you're no longer interested in!

   My apologizes again and please let me know if there is anything else we can do to help!

   Emma

   • following_issue_email_.png 22 KB

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7. Community Managers closed this discussion on 24 Oct, 2011 02:20 PM.

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