When I report an issue, who does the Fixing?

Most often, dedicated public servants in local, county, and metropolitan governments across the country are the ones who respond to SeeClickFix issues. Overall, there are an amazing number of people and organizations who are paid to attend to the issues you encounter, and there are many more who organize themselves on a volunteer basis to help make a difference in their communities. When they are notified of a specific issue that falls under their responsibility, many are pleased to have an opportunity to make a positive change. We have also seen that having a centralized listing of community concerns is a helpful resource for fixers with limited resources who must prioritize certain issues to be addressed earlier than others.

The basic tools - for fixers as well as reporters - are available for free. A great place to get started is to make a watch area. Once you've started keeping track of what's going on in the community, you can start fixing issues in the real world yourself or collaborate with someone else who can. Moreover, virtually anyone can become a digital volunteer by helping set up watch areas for public officials and community organizations in their area.